William had his first TeleHealth appointment today, his quarterly endocrinology checkup with Regina, our APRN at Eskin Diabetes Clinic. Vanderbilt hospital and Davidson County where the hospital is located have been hard hit by the COVID-19 virus, so they're scheduling as many regular "visits" as possible online to keep patients and health care workers protected from unnecessary infection.
It took me about an hour yesterday to get Zoom set up and working on my tablet in preparation for the appointment but only about 10 minutes to do the pre-check-in and pay his copay through Vanderbilt's patient portal. Overall we've been very happy with Vanderbilt's online system. It's a great resource for getting information (such as lab results), confirming instructions from a visit, verifying upcoming appointments, and communicating with William's care team.
It took me about an hour yesterday to get Zoom set up and working on my tablet in preparation for the appointment but only about 10 minutes to do the pre-check-in and pay his copay through Vanderbilt's patient portal. Overall we've been very happy with Vanderbilt's online system. It's a great resource for getting information (such as lab results), confirming instructions from a visit, verifying upcoming appointments, and communicating with William's care team.
William chatting with Regina. |
William handled most of the conversation with Regina himself with very little prompting needed from me. I asked a couple of pointed questions which helped Regina understand a little better how William handles his low corrections and as a result, we've got a more nuanced dosing regime set up, mostly in how to dose and correct at bedtime and overnight.
Unfortunately, we weren't able to get his A1c, but Regina's review of his Dexcom logs (online) indicated that his control has been very good.
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